1) Information about the collection of personal data and contact details of the person responsible
1.1 We are pleased that you visit our website and thank you for your interest. In the following we will inform you about dealing with your personal data when using our website. Personal data is all data with which you can be personally identified.
1.2 Responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR), 17Terra Ltd. Tel.: 08121/2508920, email: email@example.com. The person responsible for processing personal data is the natural or legal person who decides alone or together with others about the purposes and means of processing personal data.
1.3 This website uses an SSL-BZW for security reasons and to protect the transfer of personal data and other confidential content (e.g. orders or inquiries to those responsible). TLS encryption. You can see an encrypted connection to the string "https: //" and the castle symbol in your browser line.
2) Data acquisition when visiting our website
When it comes to the mere informative use of our website, i.e. if you do not register or otherwise convey information, we only collect data that your browser transmits to our server (so-called "server log files"). When you call up our website, we will collect the following data that is technically necessary for us to display the website:
Our visited website
Date and time at the time of access
Quantity of the data sent in byte
Source/reference from which they came to the page
Operating system used
Used IP address (possibly: in anonymized form)
The processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to check the server log files retrospectively, should indicate specific indications of illegal use.
In order to make the visit of our website attractive and to enable the use of certain functions, we use so -called cookies on different pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser, (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (cookies from third -party providers) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual scope. Persistent cookies are automatically deleted after a given duration, which can differ depending on the cookie.
In some cases, the cookies serve to simplify the ordering process by storing settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 Lit.B GDPR either for the implementation of the contract or in accordance with Art. 6 Para. 1 Lit. f GDPR to protect our legitimate interests the best possible functionality of the website and a customer -friendly and effective design of the page visit.
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, when visiting our website, cookies from partner companies are also saved on your hard drive (cookies from third -party providers). When we work with the mentioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected within the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and that you can decide individually about their acceptance or that the acceptance of cookies can be excluded for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the auxiliary menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browser under the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windowsinternet-explorer-damage-manage-cookies
Please note that the functionality of our website may be restricted if you are not accepted.
Click here to deactivate Google Analytics
4.1 As part of contact with us (e.g. via contact form or email), personal data will be collected. Which data is collected in the event of a contact form can be seen from the respective contact form. This data is saved and used exclusively for the purpose of answering your concern or for contacting and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your concern in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after the final processing of your request, this is the case if it can be seen from the circumstances that the affected fact is finally clarified and if there are no statutory retention obligations.
4.2 WhatsApp business
We offer visitors to our website the opportunity to get in touch with us via the news service Whatsapp of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. For this we use the so-called "business version" from WhatsApp.
If you contact us on the occasion of a specific business (for example a placed order) via WhatsApp, save and use the mobile phone number you use at WhatsApp and- if provided- your first and last name in accordance with Art. 6 Para. 1 lit. b. GDPR for processing and answering your concern. On the basis of the same legal basis, we may ask you via WhatsApp to provide you with the provision of further data (order number, customer number, address or email address) in order to be able to assign your request to a specific process.
Use our WhatsApp contact for general inquiries (such as the range of services, for availability or for our website) Save and we use the mobile phone number you use at WhatsApp and- if provided- your first and last name in accordance with Art. 6 Para. 1 lit . f. GDPR based on our legitimate interest in the efficient and timely provision of the desired information.
Your data will always only be used to answer your request via WhatsApp. A disclosure to third parties does not occur.
Please note that WhatsApp Business receives access to the address book of the mobile device we use for this and automatically transmits telephone numbers stored in the address book to a Facebook server in the USA.
For the operation of our WhatsApp business account, we use a mobile device, in the address book of which only the WhatsApp contact data of such users who have also come into contact with us via WhatsApp are also stored.
The transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded.
Facebook Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
The purpose and scope of the data collection and the further processing and use of the data by WhatsApp as well as your rights and setting options to protect your privacy can be found in the data protection information from WhatsApp:
5) Data processing at the opening of a customer account and for contract processing
In accordance with Art. 6 Para. 1 Lit. B GDPR, personal data will continue to be collected and processed if you provide us with it to carry out a contract or to open a customer account. Which data is collected can be seen from the respective input forms. Your customer account is deleted at any time and can be made by a message to the above address of the person responsible. We save and use the data you have given for contract processing. After completing the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these deadlines, unless you have expressly consented to further use of your data or reserve a statutory further data usage from our website was about which we inform you accordingly.
6) Use of your data for direct mail
Registration for our email newsletter
If you register for our email newsletter, we will send you information about our offers regularly. Your email address is solely mandatory for sending the newsletter. The specification of further data is voluntary and is used to be able to address it personally. We use the so-called Double Opt-in to send the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed that you will consent to the sending of newsletters. We will then send you a confirmation email to which you are asked to confirm by clicking a corresponding link that you want to receive newsletters in the future.
By activating the confirmation link, you will give us your consent to the use of your personal data in accordance with Art. 6 Para. 1 Lit. a GDPR. When registering for the newsletter, we save your IP address entered by the Internet Service provider (ISP) as well as the date and time of registration in order to be able to understand a possible misuse of your email address at a later date. The data collected by us when registering for the newsletter are used exclusively for the purposes of advertising speech by means of the newsletter. You can unsubscribe from the newsletter provided in the newsletter at any time via the link provided or by means of a message to the responsible responsible person. After deregistration, your e-mail address will be deleted immediately in our newsletter distributor, provided that you have not expressly consented to further use of your data or we reserve the right to use the data that is permitted by law and which we can use in this explanation inform.
7) Data processing for order processing
7.1 The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary to deliver the goods. As part of the payment processing, we will pass on your payment data to the commissioned credit institution, provided this is necessary for payment processing. If payment service providers are deployed, we inform about this explicitly below. The legal basis for the transfer of the data is Art. 6 Para. 1 lit. b GDPR.
7.2 To fulfill our contractual obligations towards our customers, we work with external shipping partners. We pass on your name and your delivery address only for the purpose of the goods delivery Art. 6 Para. 1 lit. b GDPR to a shipping partner selected by us.
7.3 Use of special service providers for ordering and processing
The order processing takes place via the service provider "Amazon" (Amazon EU S.à r.l., 5, Rue Plaetis 2338, Luxembourg) as part of the "Shipping by Amazon" (= fulfillment by Amazon). Your personal data will only be passed on for the purpose of processing the online order to Amazon. The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for the order processing. Details on data protection at Amazon and the data protection declaration of Amazon can be viewed at the following link: https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=utf8&nodeid=3312401
Order processing takes place via the service provider "Billbee" (Billbee GmbH, Paulinenstrasse 54, 32756 Detmold). Name, address and, if applicable, further personal data will be passed on to Billbee exclusively for the processing of the online order in accordance with Art. 6 Para. 1 Lit. B GDPR. Your data is only passed on if this is actually necessary for the processing of the order. Details on data protection at Billbee and the data protection declaration from Billbee can be viewed on the Billbee website at "Billbee.de".
Ordering is handled by the service provider "Plentymarkets" (PlentyMarkets GmbH, Bürgermeister-Brunner-Str. 15, 34117 Kassel). Name, address and, if applicable, further personal data will be passed on in accordance with Art. 6 Para. 1 Lit. B GDPR exclusively for the processing of online ordering to plenty markets. Your data is only passed on if this is actually necessary for the processing of the order. Details on data protection for plentymarkets and the data protection declaration of Plentymarkets GmbH can be viewed on the website of Plentymarkets on "PlentyMarkets.eu".
7.4 Use of payment service providers (payment service provider)
- Amazon Pay
When selecting the payment method "Amazon Pay", payment processing is made via the payment service provider Amazon Payments Europe S.C.A., 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: "Amazon Payments"), to which we are your information communicated as part of the order process and the information pass on by your order in accordance with Art. 6 Para. 1 Lit. B GDPR. Your data is passed on exclusively for the purpose of payment processing with the payment service provider Amazon Payments and only insofar as it is necessary. Under the website below, you will receive more information about the data protection regulations of Amazon Payments: https://pay.amazon.com/de/help/201751600
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal, we will give your payment data as part of the payment processing to the PayPal (Europe) S.A.R.L. et cie, s.c.a., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"). The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the execution of a credit information via PayPal, direct debit via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment" via PayPal. For this purpose, your payment data will be passed on to the determination of your solvency on credit agency in accordance with Art. 6 Para. 1 Lit. f GDPR on the basis of PayPal's legitimate interest. PayPal uses the result of the credit check in relation to the statistical probability of payment for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values (so-called score values). Insofar as score values flow into the result of the credit information, they have their basis in a scientifically recognized mathematical-statistical process. The calculation of the score values flow, among other things, but not exclusively, address data. Further data protection information, including the information used, please refer to the data protection declaration of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by a message to PayPal. However, PayPal may remain entitled to process your personal data, provided that this is necessary for contractual payment processing.
When selecting the payment method "Immediately", the payment processing is carried out via the payment service provider SOCLUMAGE GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "immediately"), to which we are informed of the information provided by the information about your order in accordance with Art. Pass on 6 para. 1 lit. b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank (publ), Sveafen 46, 11134 Stockholm, Sweden). Your data is passed on exclusively for the purpose of payment processing with the payment service provider immediately and only insofar as it is necessary. You can get more information about the data protection regulations from now on: https://www.klarna.com/sofort/datenschutz
8) Use of social media: videos
Use of YouTube videos
This website uses the YouTube dating function to display and play videos from the provider "YouTube", which belongs to the Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
Regardless of playback of the embedded videos, a connection to the Google Network "DoubleClick" is made every time this website is accessed, which can trigger further data processing processes without our influence.
Google LLC, based in the USA, is certified for the US European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Further information on data protection at "YouTube" can be found in the data protection declaration of the provider at: https://www.google.de/intl/de/policies/privacy
9) Rights of the person concerned
9.1 The applicable data protection law grants you comprehensive data subjects (information and intervention rights) about the processing of your personal data, about which we inform you below:
Right of information in accordance with Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the processing purposes, the categories of the processed personal data, the recipients or categories of recipients, compared to which your data have been or are disclosed, the planned Storage duration or the criteria for the determination of the memory duration, the existence of a right to correction, deletion, restricting processing, contradiction to the processing, complaint with a supervisory authority, the origin of your data, if not collected by us If an automated decision -making, including profiling and, if applicable, meaningful information about the logic involved and the scope and the desired effects of such processing, as well as your right to the information, which are guaranteed in accordance with Art. 46 GDPR if your data is forwarded to third countries;
Right to correction in accordance with Art. 16 GDPR: You have the right to immediately correcting you to be incorrect data and/or completion of your incomplete data stored by us;
Right to deletion according to Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 Para. 1 GDPR are met. However, this right does not exist in particular if the processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to restrict the processing of your personal data, as long as the accuracy of your data you contest is checked if you reject your data due to inadmissible data processing and instead the Request the processing of your data if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose of the purpose or if you have objected to your particular situation, as long as we have not yet been determined whether our beneficiaries have been established Predominance reasons;
Right to information in accordance with Art. 19 GDPR: If you have asserted the right to correct, delete or restrict the processing towards the person responsible, it is obliged to disclose this correction or deletion of the data or Restriction on processing, unless this proves to be impossible or is associated with disproportionate effort. You have the right to be taught about these recipients.
Right to data portability in accordance with Art. 20 GDPR: You have the right to obtain your personal data that you have provided to us in a structured, common and machine -read format or to request the transmission to another person responsible, insofar as this is technically feasible;
Right to revocation granted consent in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke consent to the processing of data at any time with effect for the future. In the event of the revocation, we will delete the data concerned immediately, provided that further processing cannot be based on a legal basis for unreasonable processing. The revocation of the consent does not affect the legality of the processing that is carried out due to the consent until the revocation;
Right to complaint in accordance with Art. 77 GDPR: If you believe that the processing of the personal data relating to it violates the GDPR, you - without prejudice to any other administrative or judicial legal remedy - have the right to complain to a supervisory authority, in particular in the Member State of your whereabouts, your job or the place of the alleged violation.
9.2 Right of objection
If we process your personal data on the basis of our predominant interest in the context of a balancing of interests, you have the right to object to this processing with effect for the future for reasons that arise from your special situation.
If you make use of your right to object, we end the processing of the data concerned. However, further processing is reserved if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, fundamental rights and fundamental freedoms, or if the processing of assertion, exercise or defend legal claims serves.
If we are processed your personal data to operate direct mail, you have the right to object at any time to the processing of personal data relating to the purpose of such advertising. You can exercise the objection as described above.
If you make use of your right of objection, we end the processing of the data concerned for directives.
10) Duration of the storage of personal data
The duration of the storage of personal data is measured based on the respective statutory retention period (e.g. commercial and tax law retention periods). After the deadline, the corresponding data is routinely deleted, provided that they are no longer necessary for fulfillment or contract initiation and/or on the other hand there is no legitimate interest in the further storage.